Payments

 We use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

 

Worldwide FREE express shipping
within 7 days

Thank you for visiting and shopping at trooss.com. Following are the terms and conditions that constitute our Shipping Policy. 

All orders are processed within 1-2 business days and will be delivered within 7-14 business days. Orders are not shipped or delivered on weekends or holidays. 

We offer our costumer FREE worldwide shipping. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes

Trooss.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customers (import duties, taxes, etc.).

Damages

Trooss.com is liable for any product damages or loss during shipping. If you received your order damaged or haven't received it at all please contact us. 

Please save all packing materials and damaged goods before filling a claim.